Customer Support
Context Help
If you get lost inside our Control Panel, the first thing you should do is push the Help button, which is present on each page. A pop-up window will show up. It includes elaborate info about all the actions that you can perform on that particular page. Each popup shows up on the same page so that you can swiftly get back to your work.
Video Tutorials
We have a vast array of educational video clips describing how to work with our hosting Control Panel. They're intended for those of you who want to see how things are getting done rather than only reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step video tutorials.
F.A.Q.
If you can't discover the answer you need, take a glance at our comprehensive Frequently Asked Questions database, which includes questions asked by real clients and provides real solutions. We periodically update our FAQ section with new questions & answers in an attempt to encompass all the new additions and innovations associated with our hosting platform.
Ticketing System
If you still can't discover the solution you searching for in the FAQ database either, you can get in touch with our fantastic team of client support engineers available 24-7-365 and ready to assist you with any problem. Each trouble ticket you submit will be replied to within one hour (the average support ticket response time being about 20 mins), so you won't have to wait a long time to get your question answered.